Terms of Use

By accessing or using the Firayalal...Nxt website (firayalalnxt.com) or our WhatsApp Business channel, you agree to be bound by these Terms of Use. If you do not agree, please do not use the website or message us.

Firayalal...Nxt is a retail business operating in Ranchi, Jharkhand, India. References to "we", "us", and "our" mean Firayalal...Nxt.

The website is provided for general information about our store, our collections, and how to reach us. Product descriptions, imagery, and availability are illustrative; please confirm current stock and price with our team before visiting.

You agree not to misuse the website — including by attempting to gain unauthorised access, disrupting service, scraping content for resale, or impersonating any person.

When you message us on WhatsApp, or share your number with us and ask to receive updates, you consent to receiving messages from Firayalal...Nxt on the number you provided.

We use the WhatsApp Business Platform to send transactional messages (order updates, appointment reminders, support replies) and, where you have opted in, marketing messages (collection previews, festive offers, store events).

You can opt out of marketing messages at any time by replying STOP. We may continue to send transactional messages related to active orders or enquiries unless you ask to be removed entirely.

All content on this website — including text, photographs, graphics, the Firayalal...Nxt name, and our logo — is owned by Firayalal...Nxt or used with permission. You may not copy, reproduce, or use our content for commercial purposes without written consent.

Our website may link to third-party sites (for example, Google Maps or social media). We are not responsible for the content or practices of those sites.

The website and our communications are provided on an "as is" basis. To the fullest extent permitted by law, Firayalal...Nxt is not liable for indirect or consequential loss arising from your use of the website. Nothing in these terms limits liability that cannot be limited under Indian law, including liability under the Consumer Protection Act, 2019, in respect of goods you purchase from us.

Returns, exchanges, and alterations are governed by the policy displayed in our store and shared at the time of purchase. Please retain your invoice. Custom-tailored or personalised items are typically not returnable.

These terms are governed by the laws of India. Any dispute arising in connection with these terms is subject to the exclusive jurisdiction of the courts of Ranchi, Jharkhand.

We may update these terms from time to time. The latest version will always be available on this page.

For any questions about these terms, please contact us at firayalalnxt@rediffmail.com.